lowreyglobalconsultants

Latest Posts by lowreyglobalconsultants

Happy 2025

Hi, everyone! It's already a month and a half into 2025 and I am just updating now! 2024 was such a busy year and that spilled over into this year as well, but that is just an excuse. Like with studying a language or skill, it is important to stay focused and dedicated to what is important.

We are still in business and we are working to help LGC's clients with growing their language skills or addressing needs in establishing business links into Japan.

I have never talked about where we are based or what areas we serve. As far as face-to-face lessons go, we are based in Hamamatsu in Shizuoka so are able to service businesses in the outlying area. Naturally, online is always an option anyway.

We are always at the ready to work with you, so never be shy to contact us and let us know what you need!

So, what are the differences between face-to-face and online lessons

I will say right off the bat, that I am not against teaching English over Zoom. If there were no video conferencing options during the pandemic, I would be in a really bad place right now. There are many good tools that flow smoothly, especially the Whiteboard which is such a great tool to use in class. There are also Breakout Rooms and Polls which can be useful in classes. These features exist in Teams, but I have found them more difficult to find and activate, so Zoom is my tool of choice there.

But face-to-face?

Live!

There is just something so refreshing and so much more crisp about a lesson in the same room. Students seems to communicate and connect more with the teacher, everyone looks more comfortable and the classes just go more smoothly. Not even considering the occasional Internet connection issues that are experienced, things just seem to flow that much better! A teacher can make more dynamic use of the teaching environment, alternating between sitting, standing and whatever falls in between the two. When LGC started some lessons with a new client this year, I felt like I was coming home after a long absence. It was so refreshing! Everyone seems to connect better and the students are completely free of temptations to be distracted (I have caught a number of students with their televisions on as background noise in the Zoom era). It just feels like the right way to do classes.

Of course, we can do both types of classes and the students always get full effort from the teacher, but it was just so great to get back into the classroom again. If you are in Hamamatsu, where we are based, or nearby (Toyohashi, Kakegawa, Iwata, Fukuroi), you can take advantage of our experience, dedication to teaching and enthusiasm for making a difference with in-person classes. If you are elsewhere, we can still work out online lessons or I am open to offers of short programs within reach of a Shinkansen!

テスト中心の考え方を捨てよう

*前にこのポストは英語でアップロードしました。こちらです

私自身の子供たちが生まれ前から気にしていました。色んな日本の生徒さんたちは学び始めからつまずきます。今でもまだ日本企業において英語力を計る一番の手段はテストです。それは正しいか正しくないかわかりません。

日本の教育システムはテストに焦点おいています。すべての英語のレスんやテキストブックは生徒が試験を受けるそして取る目的のためにあります。塾の目的は次のステージの学校に受かるためです。生徒は自裁に英語を話す能力をはぐくむことができませんあぜなら学校のカリキュラム使用する言語を自裁に活用することをもっとにしていないからです。

大人でも同じパターンがあります。、現在、残念ながら様々な会社はＴＯＥＩＣ　を中心にしてスキルを計っています。何で大人になっても変わらないのでしょうか？全てのレベルで本当の英語でのコミュニケーションをかんがえられていません。私の経験の中で、ある生徒さんはTOEIC スコアが700点だが、あまり話せませんでした。一方、400点ある生徒は英語でコミュニケーションを取れました。TOEICのシステムは英語力を計る完璧システムではありません。

英語を含め全ての言語においてトレーニングの一番大事な目的はコミュニケーションです。クラスルームで生徒さんたちは賑やかにターゲットの言葉や文法を使う方がいい。それの方が生産的です。先生より、生徒たちの声を聞いた方がいいです。今、日本の英語力ランキングは全世界で８７番です（リンク先）。もし学生の頃から、テスト中心の学習を辞めたら、チェンジできます。先生は、大人を教える時、一生懸命スピーキングする機会をつくらなければなりません。でも会話だけでは生産的ではありません。いつもレッスンでは役に立つの情報を教える事が大切です。

もちろんテスト全てが悪いわけではありません。勉強のモチベーションを作れるためは単語すごく学ぶ人もいます。その上、会社は絶対英語のレベルを計る事は必要で。英語のレッスンを受ける事はもちろんコストが掛かるためマネージャーは生徒の英語力を知る必要があります。でも今のテストシステムは十分ではありません、もっと正確なテストがどの方法がベストなのかまだわかりません。いつも考えています。自分の力でクラスではたくさんのコミュニケーションチャンスを作っています。

Why people say they can't study English and why they are not legitimate

There are some people who have no interest in learning another language and they don't feel that they need it. While that might not always be true, there is no budging people from that hard stance. However, there are those that have thought about studying at the back of their mind for years but seem to always be met with obstacles. But are they real obstacles? Let's explore some of the reasons;

I have no time -> Time. It is so precious and it seems in our adult life a lot of us are battling with the clock constantly. I can't get my project done, I wanted to relax but I had to drive my kids to soccer, I just started writing the essay and it's already midnight! The truth is, when you make something important, you find the time. Just ask that couple that found themselves pregnant even though they said many times there just wasn't the time for a baby.

I hated studying English in school -> If you are in Japan, I don't blame you. Japanese schools often center their English curricula around test prep and most students rarely get a chance to practice speaking English. I talked about that situation here. Studying as an adult is different. Us teachers know that students want to experience language in a new way and need to get practice activating what they have studied.

English is too difficult -> Sure, a new language is difficult. So was riding a bicycle, did you give up? So was learning how to do your job or how to study for your university program, but that didn't stop you did it? There is so much to learn with a new language, it looks like a huge mountain to climb, and I am not going to lie, it is. But when you decide to hike up Mount Fuji, you focus on where your feet are touching the ground, not on the peak. That is because you still have to take the journey to get there. Start simple, learn words daily, start making simple sentences and build from there. The key is, don't be worried about making mistakes, that is how you learn!

I probably won't be able to travel for a while, so I will do it later -> I have taught students many times that have just been informed that they are being transferred overseas. Their company gives them 10-20 lessons to build up their language skills which is just not enough. Of course, something is better than nothing, but it just isn't. You can feel their tension and stress about the upcoming transfer and an anxiety to cram as much as possible into their brains. Learn the language before it becomes an emergency situation. Take the time and go through the ins and outs and build up your confidence on top of your skills.

These were just a few examples, but you can see there is always a counterpoint. Do you have any other ideas about excuses people make? Leave a comment and I can talk about them in the future.

サインボードは正確に

前に英語でブログしました。ここで。

海外のお客さんがあなたの店に来た時、英語のサインボードがあれば、とても親切です。英語の間違いがあれば、あなたの会社のイメージが下がる可能性があります。外国人にとって上記のような間違いはとても記憶に残る出来事です。

例えば、下の二つの写真を見てください；

このサインボードにふたつのスペルミスがあります。‘plese’ (please) と’quiently’ (quietly)は違います。お客さんたちは苦笑し、あなたの会社はレベルが低いと見なされます。

‘be’動詞のミスは子供の間違いっぽく見えます。海外のお客さんは意味は分かるけれどイメージは良くないです。

このような間違いは簡単に防げます。LGCのサインチェックサービスを使えば安く正確な英語を教えます。その上、ナチュラルな英語の他の提案をします。例えば最初のサインボードのオプションは"Please respect other guests and refrain from making loud noises."他のお客さんをリスペクトとし大きい声を出ないでください。‘　二つ目のサインは、It is safe to drink this water, please enjoy!"　「この水は安全だから、飲んでください。」

私たちのサービスにご興味がある方はご連絡ください。

Use that idiom properly

So you just learned a new idiomatic expression and you know that the best way to remember is to try to use it. You have to tread carefully and make sure it comes out sounding naturally. While most people will forgive you for making a mistake, you run the risk of forever using it incorrectly after that.

For instance Jun picked up the phrase, " a fish out of water", which means to feel out of place in a setting. It is usually used when talking about a human's feelings but he accidentally used it talking about an object that was out of place in the office. "That clock next to the door is like a fish out of water," he says. His colleagues know that he is trying, so no one corrects him and just nod awkwardly. After that he continues to use it in the same context to the point that it becomes habitual and it is tough to stop once he becomes aware of the situation.

So how to avoid it? Here are some ideas;

Listen actively, try to catch how other people use the expression

Google the new phrase, maybe you will find a video using it.

Ask a teacher or strong English speaker

Read! It's a great way to feed not only new vocabulary but also ideas of how to use words and phrases.

And, on the other side, if you are a bit higher level than your friend or coworker, it doesn't hurt to correct them.

Don't let this post make you feel anxious about using the new expression, you have to make mistakes to learn. Just take the time to research it and always communicate with open ears and an open mind.

What is your favorite English word?

Sometimes when teaching English, it is great to engage the students in exploring language purely. No I don't mean drilling them on grammar rules, they will mutiny and steer the ship to free talk in no time. I mean the words and the peculiarities that exist within the realm of the language.

I started doing an activity I called Think Fast, in which I would ask them a question and they would then have to say the first answer that come to their mind (no repeats, no thinking time). Completely wrong answers are okay too, the point is to see their comprehension capabilities. One of my favorite questions in that series was, "What is your favorite English Word?" Naturally I have asked this in other contexts as well. Here are a few of my favorite answers and some thoughts on them when appropriate;

I love you (hmm not a single word)

Gotcha

Sleep/holiday (same idea so I lumped them)

bargain

difficult

easy (they were in different classes, I swear)

Of course I often offer an answer but I never standardized but sometimes my answer are quite random such as;

onomatopoeia

luscious

modest

perpendicular

How about you? Do you have a favorite English word?

*note- I am Canadian and the actual spelling should be 'favourite' as British English dictates. However, I have been studying in an online American university so have taken to American spelling, apologies to my Canadian brethren.

Some common English mistakes in Japan

After teaching English here in Japan for nearly 20 years, I've noticed that there are some common mistakes that keep coming up. Fighting off the urge to roll your eyes, a teacher needs to understand this is a teachable moment. This is like finding a nugget of gold while swimming in the river. Because they are common errors, we can make a dent in this fault in the local language skills by explaining why they are wrong.

Here are a few that have come across my path in the last week or so;

"I choiced to go to school in Kansai." -> It is common to hear students mistakenly use 'choice' as a verb. I will challenge them; choice is a noun, what is the verb? If they can't come up with it, I'll introduce choose-chose-chosen. (Success/succeed has the same problem)

Safety Driver. In a similar vein, for years the Japanese police and other safety-concerned agencies have made stickers to put on cars saying 'safety driver'. Safety is a noun- safe is the correct adjective.

Do you drive MY CAR? Rather than saying 'your own' they often will staple 'my' in front of words like 'home' or 'car' for instance. I think a few clever advertising campaigns are to blame for this problem, but, hey, let's remember that 'my' means that is the speaker's own possession.

I overworked yesterday. While many may argue that it is overworking, the truth is, what the speaker wants to say is, "I worked overtime yesterday."

These are just a few examples, but there are a lot more. I will keep note as I encounter them and post again on this topic in the future.

Are movies good for English study?

Many students over the years asked if it is good to use watching movies as a way to study. Essentially I would say that it is a good thing. I have always believed that we need to enjoy studying English which acts as a self motivator. So interacting in English in a way that we enjoy is a great enabler for your language skills.

That's the key though. There has to be something active to the process. You could, for instance watch the movie once purely for entertainment and at that time you can pick up some listening practice and basic comprehension if you aren't focused on the Japanese subtitles. But they you should watch the movie again. Either with English subtitles or none at all. Have a notepad nearby and take notes of words, difficult to hear points or idioms that you encounter as you go. Pause the movie. This time you are studying. After you finish, watch it again, purely in English with no subtitles at all and just practice listening and use the points you took notes about as review opportunities.

The key to any study success is to do it actively and to review what you have learned, or even better use the new expressions. Studying passively can get some results but it will take far longer for them to be noticeable than if you actually approach it as a learning opportunity.

That being said, just watching the movies with English voices and hopefully subtitles is better than not doing it all. This is just my suggestion for how to get the best results.

Your global e-mail needs to include international cultural sense

When I first started receiving e-mails from Japanese students or work contacts, I didn't really notice it. But there is something different to the way e-mails are structured in regards to their communication. Understanding this, being open to it or even trying to follow the customs can go a long way to forging a good business relationship.

Western e-mails get down to business right away, Japanese ones start out with a little bit of friendly banter. I didn't realize I had taken to this habit myself until I tried to work with a Canadian company last year. I was met with short retorts and 'just coaching' messages telling me to cut the friendly chatter. Really? Are you that busy that you can't read 4 seconds of a friendly lead in or some natural commentary. Japanese people want to build trust and create good connections with their business contacts. Some friendly words never hurt anyone. Conversely, I would coach Japanese clients or students to be open to getting rid of the friendly lead in but in my honest opinion, the Japanese style feels a lot more comfortable. I get the impression that both sides are open to a long term business relationship if they approach communication in this way.

I was working within a company and more than a few times students (or just people in the office) would come up to me asking what they should do because their work connection wouldn't reply to their e-mails. It dawned on me that people back home might have taken to not answering e-mails in which they can not readily respond with the information needed. This is just rusty communication. Everyone is working on the same purpose and you have to understand that the Japanese staff are receiving considerable pressure from their bosses to get things done. Similarly, if you couldn't understand the gist of what the contact is asking, don't be afraid to ask them for clarification; "I'm sorry I'm not sure what this sentence means "Quote", could you help me understand?"

Japanese culture is collectivist and they face continual pressure to get everything right, especially in business. Because they are nervous about their English in the first place, understanding and acceptance of their style of communication are not only essential, they are non-negotiable standards that international companies should adhere to.

Finding that a bridge is needed in the first place

He made it happen himself. He built the business from the ground up and put in the hard hours to get the income coming in like blood from stone. He relied on his business sense and his understanding of the culture that he lived in. He knew that being direct with the people he brought on board was a key because that was what people in his country expected. He knew how to establish good relationships and market his products and he did it his way. He was a cowboy, a maverick and nothing could stop him.

Now his business was running like a well oiled machine and there were more zeros at the end of his profit numbers. He had a healthy number of employees and he even managed to branch the business out across America. This time his sense paid off but he also had a number two that he could trust for valuable input.

The elephant entered the room and stood in the corner solemnly, waiting to be noticed and staring blankly at the men. Finally it was brought up, international expansion. It turns out that Japan was a great potential market for their product and they decide to seek out an area to do business there.

The men thought that the first meeting went well, the business owner spoke frankly and aggressively pitched their dream and what they wanted from the partner. The potential Japanese partners were very polite and left the meeting briskly. Nothing came from it. What went wrong?

American culture is an independent culture and free thinkers are considered important. Similarly having a bit of initiative and strong mentality can translate to good business acumen, but Japanese culture is structured differently. Different country. Different rules. Japan is a collectivist culture and typically follow the trend. That also means that the first people you meet are likely not the decision makers. When they reported to their boss that the company was very aggressive and seemingly demanding, this did not fly in the face of the level of respect needed to conduct business with Japanese companies.

This is one example but there are other areas where either side may underestimate and end up failing to strike a good business connection. The truth is that when you are stepping away from your comfort zone, be prepared to work hard to have a deeper understanding of what you are getting yourself into. Understand that it might take longer than you expect to get something done or that more attention needs to be paid to some loose talk before business. This goes on top of the necessary market research that can help you understand market trends better.

That is why you seek out a bridge, a foreigner who understands both sides and can be an effective middle man to communicate with both sides. On top of this, remember that it is not necessarily automatic that you will succeed in the same way you did back home, adapt and think on your feet. With your partner or consultant, you can land firmly on your feet and gain an advantage over the others. Giddyap!

blood from stone is an idiom meaning that you are trying to get results out of a very hard situation. Almost impossible.

a well oiled machine is a process that runs smoothly

the elephant entering the room means that there is a topic that everyone is thinking about but no one wants to talk about

Get your restaurant menu right

My friends visited Japan a few years back and we spent a week exploring Tokyo. Overall the time was full of positive and memorable experiences. However I remember the horror we faced when I took them to a Yakiniku restaurant and we looked at the English menu. It sounded like the inventory list for a horror movie; chicken gizzards, sandy liver, entrails. It was thoughtful of the restaurant manager to try to provide an English menu for their international guests, but they missed some of the poetry needed for an English menu.

While there are no scary sounding menu items, this is a good example of how a typical Japanese menu looks, the dishes or ingredients are listed rather neatly. An English menu needs some descriptive words to help sell the items or entice their customers.

Duck with demi-glace and shiitake mushrooms would probably be written as 'Free range grain fed duck served with Fuji Mountain picked Shiitake mushrooms and drizzled with our chef's own demi-glace finished with Yamanashi port.'

Spaghetti bolognese -> Hand cut fresh spahettini in a wagyu bolognese topped with farm fresh basil leaves and shaved Pecorino.

Looking at this menu, you can see the menu features explanations everywhere, 'flame-torched ocean-wise steelhead', 'crispy tempura'. You can better reach your international guests with this same attention to selling the dishes. We can help with this!

Incidentally, for the Yakiniku restaurant, we could call the 'entrails' - 'Offal'. The gizzards and sandy liver (Japanese Sunagimo is gizzard) could be gigerium or ventriculus. Not familiar words, but they don't bring out the image of Nightmare on Elm Street when I read them.

Chat GPT for language positive points

I posted a few times about why I felt it was dangerous to rely too much on ChatGPT for your English needs in business (here and here). I also allowed ChatGPT itself to counterpoint, teaching us some of its positive points. But I would not be a fair and impartial person if I didn't acknowledge some positive points.

It can work as a proofreader. You could copy your writing into the interface and ask it to proofread. If you ask it to preserve your own words as much as possible it could be a win-win.

It could take care of some routine communication that is not vital or involving company secrets.

If you feel your business partner is sending you ChatGPT e-mails, why not return the favor?

It can keep you company if you work alone or at home. Have a fun chat with it.

I still feel it is important to stick to your own word when you are building a business connection or you need to deal with sensitive information. But I exist in the real world and understand that people will use it sometimes, much as they use Google Translate when they are short on time to write an e-mail. But always proofread it and make sure that ChatGPT is saying what you would like to be communicated on your behest.

Dragon Stew Teaching

When I was younger I really thought the story of Dragon Stew was quite clever, and the solution to the problem was so simple that it was genius!

If you don't know the story (and I may get a fact or two wrong as it has been years), the basic idea is that a King declared that he wanted to eat Dragon Stew and he tasked his people with catching a dragon. The dragon was caught and was getting prepped to be cooked in the stew. When it came down to the crucial moment, the dragon was desperate for his life and he talked the king into allowing him to cook a meal for him. He asked the king what he liked and he listened carefully and he used the information he had learned to make an absolutely delicious meal. The dragon managed to secure the job as the king's personal chef and he did so by listening every day and making exactly what the king wanted. Win/win. The dragon lived and the king got his 'dragon stew', though in the end that meant it was a stew made by a dragon. Apologies if I have mixed up some details of the story (let me know in the comments!).

Subconsciously, this has bled through into my philosophy as a teacher. There are, of course, non-negotiable staples that need to be in the classes I teach but beyond that, we need to know how we are going to please our students. How are we going to make our lesson time productive and useful for them? The answer is in their words, in their mannerisms in their consistent mistakes. Pay attention, take note and adapt your curriculum to those needs. Put aside your ego or the sense of entitlement your years of teaching affords you. We should always be developing and growing as teachers, this is how we keep our job and our lessons fresh.

On top of that, you can avoid being eaten. :-)

Enjoy every moment

I heard some sad news today. The kind of news that will dramatically alter the course of a long time friend's life. But without getting into specifics, a lot of soul searching comes from it. The takeaway is that we should make every effort to make the best of every moment of our life.

Say thank you to anyone who makes an effort. Tell your family you love them. Hug your kids. Pet your cat on the head when you pass her. Stop and smell a beautiful flower. Take a picture of that interesting scene you pass that leaves an impression on you. Most importantly, go after what you want.

If you want to learn a language. Do it. Do it properly. Do the boring memorization and then activate it. Make opportunities to speak in that language. Don't be shy. Help a stranger or join a social group. Stop worrying about being perfect and focus on improving your communication abilities.

Life is short. The little things we worry about, are they that big? Was it a big deal that you made a grammatical error when speaking? What does matter is the connections that we have made, the appreciation of life and satisfying our curiosity and desires.

Life is short and unpredictable. Be prepared to make the most of everything you experience.

What is the best rate of study?

I had an epiphany while I was standing in the rain watching my son's team practice for soccer. My son was in junior high school at the time and he has been doing soccer since he was in kindergarten. I had been a teacher and language coach for around 16 years at the time but I never could settle on how much was the best amount of time to study to really achieve results. So, there I was standing in the rain watching my breath dissipate in the air in front of me wondering why the heck they had to practice every day. My mind flashed to Malcolm Gladwell's book Outliers and his theory about needing 10,000 hours to become proficient at something. That was it, not only the amount of time but the total immersion of the mind and commitment to a regular rhythm were a key to reaching the next level.

Doubtlessly the more time you dedicate to something, the more you can see improvement, but the rhythm of soccer practices suggested to me that constant and frequent repetition is also important. I thought this was the way to get the students at the company I was teaching at to remember some words for their TOEIC goals. I set up a practice sheet where every three days they had to focus on a single word. The first day, they look up the word in English (afterwards Japanese was permitted) then on the second day they had to come up with a practice sentence. If they followed this program, they would think about the word on successive days and interact, making a better chance to remember. On the third day they would get another chance and they would find some synonyms for the word. The following day was a new word and the cycle began again. The problem is that the students didn't follow the theoretical path and only studied everything on one day, before their class. The most serious students did follow it and I thought it was a good program. The beauty of it was that the students should be thinking about English everyday. They established a rhythm, even if just for 10-15 minutes. If I were stricter about it, I think we would have seen more results.

Looking through the Internet at ideas about how much to study, theories range between 20 minutes and 3 hours per day. An interesting post by Ouino (We know, get it?) language says 30 minutes of active studying and 1 hour of exposure is good. Of course they are promoting their business so it's merely a theory. If you don't subscribe to Medium, you will be trapped by the pay wall, but this post says 1-2 hours is best for rapid language acquisition.

I will say it again though, I believe that the true key lies in the daily rhythm more than the amount of study, though logically more time spent should yield more results.

Don't overdo it!

It's important to commit to our work or our studies and exert a maximum effort. But it's also important to take a step back, breathe and assess what we are doing. Make sure you have ME time, whether it is to sit down for a coffee, go to a hot spring, go for a walk, hit a punching bag or just sleep in on Sunday.

Here are some simple expressions talking about relaxation and stress;

Don't overdo it - Make sure you don't work too hard. Take care of yourself.

Hang in there! - The Japanese have an expression 'ganbare' which they always say. If you are going through a tough or busy time, do your best!

Take Five - Take a break

To ride out a storm- remember the movie Forrest Gump when Lt. Dan sat on the mast of their boat while the storm pelted them? He fought through the potentially damaging situation and came out ahead. That is what this means.

Engage and Enjoy!

Being serious about developing an English training program and approaching curriculum building and lesson time with 100% buy in doesn't mean that the lessons are going to be no fun.

Quite the contrary. Coming into Japan, most students have studied a lot of English and have interacted with a lot of vocabulary, but they don't know how to use it because there is a heavy leaning towards passing the school tests. A lot of students have never traveled and they have not discovered how satisfying and fun it can be to actually communicate in another language. We need to engage them. Sometimes stray from the path you blazed if a productive conversation springs, but remember to find teaching points as you go.

make your lessons fun. Add games and discussion activities or do meeting simulations.

involve the students. Find out what they hope for and make a point to accommodate.

Mix it up. Have one class that is totally different. Try to avoid making it routine.

Don't lose sight of your target, the textbook still needs to be used, time needs to be controlled but the students don't need to be aware you are thinking of this.

Make sure the students understand the benefits of the activities you are doing or the goal. Sometimes students appear to be having fun but turn around and complain to their HR department. Sell them on what you are doing.

If we teach them how to have fun and how to communicate while growing their skills, they will gain a more natural motivation and interest in your class. You can't win them all. Some students are forced to take the class by their boss or other persons of influence, but you will win over more than you lose if you keep this in mind.

Broadening experiences

On a personal note, I really feel that I enjoyed a large growth as a language facilitator over the last 5 years. By taking on new experiences and prodding the English language from different angles and opening up to new experiences, we can grow our awareness and become better teachers, coaches and vessels that help to transport our charges through language acquisition.

The 4 and half years I spent as an instructor working from within a Japanese company helped to give me a more practical experience of how English is experienced in an international company. I could find some areas that English training could be useful that I hadn't considered before and how to prepare my students better for international communication or travel. COVID 19 really shifted that whole scene, which I have touched on before, but business travel is still needed.

One of the most unique experiences I took on in that time frame was developing a curriculum for an English Communication School that wanted to operate in a VR environment using Microsoft's ALT Space. Sadly as my contract finished, Microsoft shuttered their venture into the metaverse and when I offered to adapt my plan to a different platform, the company did not seem interested.

We used the MEXT website as a reference and found the target vocabulary and grammar points and developed a fun program for grade 3 students. One idea was using mini stories to illustrate the targets to kids in a fun way. I was able to record the voices for the characters and it was really fun to develop.

The best experience helped me to finally collaborate with my sister on something.

For the program we wanted to use songs, but the staff said that due to copyright issues, it was difficult, could you make songs? Sure! I thought up lyrics in each unit as I made the course plan and after that was done, I set out to think up a tune. With my iPhone, I recorded some sketches that fit the rhythm and the lady in the staff actually had some musical skills so helped fix them so they were more technically sound. They wanted to use an AI singer but I suggested using my sister as the singer as she has some experience with singing. I was quite proud of the results. Unfortunately only about half of my songs were recorded.

The first two songs had a few hits in the first few weeks, but seemed to stop getting interest soon.

Every program needs a hello song. We used a traditional tune but it still came out alright.

Sadly, I thought this last song was the best one but it had only 230 hits. I learned a lot about naming. If I named the song Colour and fruit song, it would have 1000 times more hits.

That was a great, fun experience and I learned a lot about thinking about an entire language training program, even if it was just for 3rd graders.

Signs, signs everywhere a sign

My previous post about unusual signs was just scratching the surface, strange English can be found in a variety of places such as on t-shirts, menus or bags. Here are a couple more examples (courtesy of my acquaintance WM).

This sign is very near in their communication but it just feels very... well... generated using Google Translate or Weblio (my bane, some of the translations from this site have confounded me over the years). The most glaring error is the phrase, "what a so tasty". Why the heck is the 'a' in there? And it just doesn't work. It should be "What a tasty treat!" or simply, "How tasty." If I were to make this more natural I would probably say, "Congratulations! You have selected one of our shop's most popular treats. We are dedicated to seeing our customers' happy faces as they say, "How tasty!" We will never give up on our pursuit of making tasty treats. We are only satisfied if our customers are and we extend all of our efforts with the hope of seeing our customers' smiles. We are looking forward to your next visit." With a little more time I would smooth it out even further and leave your foreign guests feeling welcome with your strong and natural English.

With this sign, they really tried and again were not far off the mark. The section about the 'batch setting system' is a little awkward, I would change that sentence to say, "The air conditioning system is controlled centrally, so you are unable to adjust the temperature yourself." And the last part used 'fade away' when it should probably be 'turn off', so it should read- ' the green lamp will turn off when you push the power button and turn off the air conditioner. The monitor will also automatically turn off after a short time. '

Clear communication contributes to your branding and helps your foreign guests feel confident in your company. If you don't have the time and you want a native speakers input at a reasonable cost, we can help!

What is a realistic target?

TOEIC. Japanese companies continue to use it as a measuring stick for English progress. I previously posted about the problems with TOEIC and how it falls short as a true measuring stick for English growth but without it, how does a company measure their staff's growth? If you have any ideas please feel free to put in the comments below!

What this means is that we will often be asked to support a company lesson that uses TOEIC to measure the training program's effectiveness in communication training. Though I will tell them that TOEIC is not an effective measuring stick, I still have to strategize around this hurdle. You see, a communication-based lesson focuses on different (and arguably more practical) skills than a TOEIC lesson. TOEIC is about building vocabulary through a strong reliance on listening or reading. We teach little traps students need to be aware of, or ways to improve the efficiency with which you complete the test (most students are unable to complete the entire test).

The sticky point is that a company will set a target or a bar for the students to achieve. I've seen a 70 point increase target, which I felt was reasonable in a year, but the next year I have seen that grow to 100 points. Sometimes setting the bar too high is de-motivating, in contrast if a student feels their target is more attainable, they might make a stronger effort. In my recent experience working in a company, I saw a 40-70 point growth as a positive result and rarely saw students see a 100 point increase. I have always tried to make English enjoyable and in some ways, self motivating, so I know that we can set a stricter training regimen, but I think the truly realistic bar is 70. If a company sets a 100 point jump over a year, they need to be open minded and possibly set up a secondary interview-based test to measure areas like response time, accuracy, comprehension, the ability to ask for repetition or the students' ability to make long answers.

This is my take on the situation, if anyone reads this and has another opinion, please let me know!

Nominication for study?

For those unfamiliar with the expression 'nominication,' it is a Japanese portmanteau of the words 'nomu' meaning to drink and 'komyunike-shun' or communication in English. It refers to the phenomenon of enjoying communication over a drink and is a large part of Japanese culture.

Sometimes people I have met have mused over the idea of a lesson held while drinking to enjoy English communication. Overall my instinct has always been that this is an ineffective way to study, as the best way to take away results from an English lesson is through active involvement. This includes speaking and asking questions which we will achieve in a nominication- based lesson, but it also involves writing notes and clarity of mind to put together information and new language usage opportunities. I typically chuckle and say, 'good idea' because I know these spontaneous ideas rarely come to fruition.

That opinion is formed from the core of what I believe and how I plan my language lessons, but the problem is that there actually may be some benefit to such sessions. As a student of Japanese, early on I spent time making word lists, reviewing grammar points and writing out the same kanji (Japanese version of Chinese written characters) but I could barely communicate. Part of that problem was fear, but the other half was a lack of practice. It wasn't until I joined the local festival and a Bon Odori (traditional Japanese dance to honor the recently departed) called Enshu Dainenbutsu that I started to get some practice and grow my speaking skills. On top of this, my son started soccer and I took care of driving him and cheering for him, so I had many chances to interact with other parents. I discovered that after a couple of beers I was able to communicate more and it helped me make bigger steps in my speaking ability. A Time magazine article cites a research done by British and Dutch scientists where they concluded that there is a positive influence on foreign language skills after a few drinks (not too many!)

The reason is simple enough to imagine. When we are under the influence, we worry less and we speak more freely. By eliminating the overthinking factor, I found I could have longer conversations and activate words that I had thought I had forgotten. There is also room to experiment and, if we manage to ensure that we don't drink too much, we can stay aware of people's reactions and grow. I feel a reason why this can help is that language is more than math, more than science, there is an artistic element to it as well. The brain needs to grow on many different plains to increase our aptitude and confidence, which is such an important factor in reaching the next steps in communication.

So does this sway my hardliner opinion? A little. I still think structured lessons and practice are essential, especially in a business context. However students could separately enjoy the occasional session with a private teacher or language group which may help give the students a judgement free environment in which to practice their speaking capabilities. Even some classes I have taught like to have a seasonal party to relax and enjoy English communication, but a class still needs to be centered in a classroom with a pen or pencil in your hand.

Chat GPT's counterpoint

So, I told Chat GPT, "I have written a report speaking about why using you would be a bad idea for Japanese businesses who want to compensate for their lack of English skills. How do you feel about that?"

I got this response;

"As a machine learning model, I don't have personal feelings or opinions. However, I'd be interested to know more about the points you've raised in your report. If you could share some specific concerns or arguments against using AI language models like me for Japanese businesses compensating for their lack of English skills, I could provide information or clarification on those points. Keep in mind that while AI models like mine can be powerful tools, they do have limitations, and their effectiveness depends on various factors.

Okay, I highlighted that there some reports of fake book reports, lists of non-existing companies or references for a report, security, the ability to gain corporate secret information or open source license concerns.

Chat GPT says;

"Your concerns are valid, and they touch on important considerations when using AI language models in a business context. Here are some points to consider:

Authenticity and Accuracy:

AI models generate responses based on patterns learned from vast datasets. While efforts are made to ensure accuracy, errors and misinformation can still occur.

It's essential to verify information obtained from AI models, especially when dealing with critical business decisions or relying on the generated content for official documents.

Security:

There is a potential risk of sensitive information being inadvertently shared with the AI model. Organizations need to exercise caution when inputting proprietary or confidential data.

It's crucial to educate users on the types of information that should not be shared with AI models and implement measures to protect sensitive data.

Ethical Use:

Users should be aware of ethical considerations when utilizing AI. Generating fake reports or providing false information can have serious consequences and goes against responsible AI use.

Open Source License Concerns:

Depending on the specific implementation and usage, it's important to check and comply with any open-source licenses associated with the AI model or related software.

Bias and Fairness:

AI models can reflect and sometimes amplify biases present in training data. Organizations should be mindful of potential bias and take steps to address it, especially in contexts where fairness is crucial.

Data Privacy:

Organizations must adhere to data protection regulations and ensure that any personal or sensitive data processed by AI models complies with privacy laws.

User Training:

Proper training and guidelines for users on the appropriate use of AI models can help mitigate risks. This includes understanding the limitations of the technology and promoting responsible usage.

By addressing these concerns and implementing best practices, businesses can leverage AI language models more effectively while minimizing potential risks. It's important to strike a balance between the benefits of automation and the need for careful oversight and human judgment in critical business contexts."

I begrudgingly admit that was pretty good.

The bridge

Why did Lowrey Global Consultants settle on a title as a consulting company as opposed to just a language training one? Because there is so much more that my 19 years in Japan have taught me, so much more that I can help foreign companies with. Conversely, my deep understanding of foreign culture and my connections make our business a convenience conduit to foreign businesses in Canada or North America.

One of the keys that can see a lot of companies tend to fall face first is in a lack of understanding of local conditions. A famous example is the French supermarket giant Carrefour when they tried to expand into Japan and gave up in only 4 years. They started in 2001 and had exited by 2005. They didn't understand that Japanese consumers prefer to buy small quantities of food to make sure that they are always eating fresh food. So they shop more often but buy smaller amounts which did not fall into the plans of the European company used to high volume sales. Walmart saw similar disappointment though they gave their majority share in Seiyu 20 years before giving up.

Understanding the local mindset, not just business conditions is a key to success. On top of this giving things time is essential here. A company can't try to enter into a highly competitive industry and expect to have success in a half year. Relationships need to be built, successful smaller connections can lead to more openness to business from other companies and move up the ladder from there. These insights plus an ability to communicate and research in the local market gives us a chance to arm you with the right expectations and strategies in coming into a market such as Japan.

Chat GPT in language learning (part 2)

My previous post relied heavily on my opinion drawing on my long experiences as a teacher, but what of outside sources, what other issues do people see with using ChatGPT for your English language communication needs?

This article highlights the risks of sharing your company's sensitive data since the service relies on machine learning. That means that the extremely powerful AI system is learning from everything we tell it. Many are questioning whether the information people have asked ChatGPT to write their reports about is suddenly available to anyone who enters the right question in the site. The site claims that one research into this probability showed that there is indeed a likelihood of it happening.

Long running tech news site ZD Net highlighted 6 potential ways that the AI service can be used. Aside from the obvious composition of phishing e-mails or clickbait articles, they also suggested that people could use the service to more efficiently gather data to help support them in committing a crime, such as finding what IT systems a bank uses. While this seems unrelated to your language needs, imagine if you are feeding company information into the interface to help explain your new technology to internal stakeholders. That is now inside Chat GPT's data resources.

One LinkedIn user asked ChatGPT the pros and cons of using it for blogging, which I also feel can be applied to using if for your language needs. ChatGPT questioned its ability to write creatively, which to me suggests that readers may be able to detect when they are answering correspondence sent by the AI engine. A lack of depth, a lack of context, and a sub-standard quality of writing may also damage the reputation of a company.

While IBM may have a bias against ChatGPT, since they would prefer to promote their own WatsonX, they do have a couple of other compelling points about the usage of the trendy AI. Intellectual property issues may come up due to ambiguity or ownership of the content rights as well as what the answers they generate are based on. Similarly the ownership of different open source libraries could be contentious and lead to legal issues.

All these are different angles from the reliability I talked about in my previous post and should also factor into a company's weighing of the decision whether to use it for your language needs. To me, there are a lot of potential issues that go on top of the questionable reliability of Chat GPT in this method of usage, but I would be at fault if I did not explore some of the pros associated with this topic. Therefore that will be next in this series of posts.

Idioms, a key part of language

I noticed a lot of textbooks don't have enough idioms. Particularly on a junior level. It's kind of crazy when you consider how common they are in our daily conversation in the realm of natural English.

So, here are a few that might be of interest to students;

When it rains it pours -> This can be used in both negative and positive situations. We use this to describe that when one thing happens, another or a few events seem to follow. For instance a student came down with COVID 19 and her air conditioning broke down a day later. When it rains, it pours, eh?

Kill two birds with one stone -> This idiom meaning to accomplish two things in one action is easy to imagine. In fact there is a similar idiom in Japanese, as there is for the previous one, so when your students study this, they will say, 'oh, I get it!'

When life gives you lemons, make lemonade. -> This is more of a proverb than an idiom but it is a good way to encourage positive thinking. The basic idea is when you are met with trouble (lemons), you should do you best to turn it into a positive situation (refreshing lemonade).

Take it on the chin -> When you are down or something bad happens to you, accept the situation and don't complain or turn it into a big problem. Be positive even in adversity.

I like to focus on positive expressions and situation as sometimes learning a language can feel like a very negative situation, especially for some beginners.

Teachers can teach idioms by making a guessing game (can you guess the meaning of this idiom), or finding ways to draw these out in the course of discussion in class. Make sure the students make a note and try to quiz them later or provide them with an opportunity to use them in a class.

Put the test mentality behind you

I was aware of the big problem in Japan before seeing my own children battling through it. It hinders language students from the beginning. It remains, wrongly, the criteria that companies use to gauge success.

Japan's education system is anchored around a focus on tests. Every course, every textbook is centered around the students taking and passing exams. It is very common that the children will go to cram schools called juku, where they essentially are trained the ins and outs of how to pass the tests to get to the next tier of education. And this stands in the way of their ability to actually speak the language that they speak, because schools don't set a curriculum based on activating the language they use.

This continues on to the adult level. TOEIC, the Test of English for International Communication is the standard that companies and some institutions measure people's ability to communicate. Which means that company workers are bound by a similar constraint of a system focused on the wrong thing, the ability to actually speak. I have taught students with strong TOEIC scores in the 700's (990 is best) but are unable to string together a few sentences. Similarly I have taught students in the 400's who manage to communicate consistently. It is just not the right focus.

English training, or any language for that matter, needs to be centered around a focus on actually speaking and relaying information. Classrooms need to be loud with students using the target language in structured, productive, activities. And it needs to be the students' voice you hear the most, not the teachers'. Activating and getting practical experience can help push Japan towards a stronger average level of proficiency. Japan is ranked at #87 in the world in the global English proficiency rating (LINK), which is labeled as 'Low Proficiency'. It would help to see this over-reliance on tests change from the Elementary level, but as trainers of Adult Speakers we can make a difference by giving our students every chance to speak, but ensuring that the lessons are productive and there is always a takeaway.

I should qualify that tests are not all bad. They do provide a motivation to study and some people really grow their vocabulary trying to do well in their tests. Also companies do need some way to measure people's progress, especially if they are spending money on English training programs. But the current test systems are insufficient and there needs to be a way to measure people based on their ability to communicate. I don't have the easy answer to this, but my eyes are open to how we can achieve this. Either way, for now, I am focused on improving the opportunity to speak while ensuring the students have multiple takeaways from each class.

Is Chat GPT a good replacement for learning a language? (part 1)

It's a legitimate question. Of course I am biased as a language instructor, I want to shout 'no!' I have already spent time in classes arguing why it is not a healthy path to take, but my counter-arguments are thinning out as the technology gets better.

Around this time last year, I had just heard about Chat GPT when a few students were rumbling about it. I thought it was just a chat bot like a lot of websites use, so I brushed it aside. When I finally read about it, I had to check it out. I did as a lot of people did the first time, entering into an argument about which movie robot character was the GOAT (Greatest of All Time) or launching into some juvenile chat thread. It impressed me suitably. Since then, I got it to write a sales e-mail for me, correct my Japanese in another e-mail I was writing and help me with a difficult calculus question I was studying.

Math has been a tough one for me and it was here that I had my first instance where I doubted the integrity of the AI's ability. It gave me a wrong answer. It was a minor miracle that I could spot that the answer was wrong in the first place, if I was relying on it as my tutor, I was in trouble! When I called it on its error, it did remind me that it is a language engine, not a mathematical one but it left me wondering where else it might let us down.

I then started searching the web for articles about Chat GPT's accuracy and I found an article where they asked the AI service to write a summary of a book. It gave a great description and school-worthy report that would have scored top marks. The thing is, the book didn't exist! Okay, I can't find the link, but here is a case where it summarizes a book completely incorrectly. And here are some links where Chat GPT makes up reference lists with non-existent resources (LINK) (LINK).

On top of these academic shortcomings, last year I was trying out a job representing a beverage-related company and asked Chat GPT to give me a list of up and coming beverage companies in Japan. You guessed it, the list contained all companies that don't exist at all.

I have a theory of why this is. You can imagine the panic spreading from educational institutes over the implications of having such a powerful automatic writing tool available for free. The integrity of schools is in peril as more and more students are handing in Chat GPT generated reports as we speak. The key is to build in some fallibility to deter students from cheating. The prospect of saving themselves hours of research which would take previous generations months to compile is too alluring for young students. Therefore, the mistakes are put in on purpose to keep it a fun, yet powerful service for students. But business owners know that it can be adapted for business needs and help make money for the developers.

This chink in the armor is one reason why I would not trust the new powerful AI sites to handle a company's communication requirements. When you consider how important communication is for the success of your business, you can see why it is better to stay in control of your destiny by doing the communication yourself.

The path to a memory

Harumi came across the word 'confound' in her book. She had no idea what it meant.

She would typically pass it over and try to get by without understanding but this time she decided to dig into it.

First she made a note in her book, opened up her dictionary app and looked up the word in Japanese. She wrote it down.

She had heard that it is good to try to study in the native language as much as possible so she looked it up in an all-English dictionary as well. She made a note.

The next morning it was out of her head. She was determined to start growing her English skills, so she picked up her notebook and looked again. There were about 4 such words she had written so she took some time to look at them all.

That day in English class the teacher asked one of the boys, Tomoharu, a question and he looked confused. She saw her chance and she chimed in, " Tomo-kun is confounded."

She got a reaction which made her feel good. Her classmates blinked at her in confusion and the teacher looked surprised, then grinned.

Her experience had ensured she would remember the word. She had made a memory.

Effort is an under-rated gateway to success, especially in study and work.

Get it right and make the right impression

When you are trying to communicate with your guests, it's great that you want to help your foreign guests feel at home by using English. However if you put the wrong words out there, it sticks out to your foreign guests and can do more harm to your brand image than it does good.

For example here are a couple of pictures;

This picture asks us to eat 'quiently' unfortunately 'quiently' is not a word. 'Quietly' is likely the target. Now, your foreign guests are having a chuckle and the importance of your message is diminished.

This water be good to drink. 'Be'? I have some elementary school students that can see the mistake, 'is' would be correct. The grammatical error may not stop people from drinking the water, but it, again, affects your brand.

It's easy to avoid such mistakes by checking your English beforehand. If you use our sign checking service, it will not only be done at a reasonable cost, but we can offer some more suggestions that might add a more authentic, native voice to your signs. For instance the first sign could be, "Please respect other guests and refrain from making loud noises." The second sign could be, " It is safe to drink this water, please enjoy!".

Let us know if we can help you.